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Support

Circuit Shift Support

Answers to common questions, and how to reach us.

Contact: support@evercrest-interactive.com. We aim to reply within 2 business days.

Frequently asked questions

How do I play?

Tap a tile to rotate it clockwise. Connect the amber source to every receiver. When every receiver is lit and no wire is left dangling, the circuit is complete.

What do the stars mean?

Every puzzle's shortest solution is known. Three stars: at most about 11% more moves than the minimum (90% efficiency). Two stars: at most about 54% more (65% efficiency). Any finish earns at least one star. Using a hint caps that level at two stars.

Why won't two colours connect?

In the Spectrum chapter, cyan and violet signals must never share a network. If they meet, the circuit shorts, which is shown in red with a broken wire.

I lost my progress.

Progress is stored on your device only. It is removed if the app is deleted, and it does not transfer between devices.

How do I restore a purchase?

Shop → Restore purchases, while signed in with the same Apple ID used for the purchase.

How do I change ad consent?

Settings → Ad privacy choices (shown where consent applies).

Accessibility

Circuit Shift supports VoiceOver (double-tap a tile to rotate it), Dynamic Type, Reduce Motion, and separate switches for sound and haptics. Signals use shapes as well as colours.

Privacy

See the Circuit Shift privacy policy.